What We Do. . .

WE IMPROVE BUSINESSES AND LIFESTYLES - EVERYDAY

A Fully Scalable Platform Built to Feature YOUR BRAND

Our high-touch solution serves an outstanding extension of your brand. Your employees, residents and customers receive access to a rich selection of products and services at the press of a button – 24 hours a day, 7 days a week, 365 days a year.

With every interaction users are reminded of your brand through a set of customized scripts and follow-up correspondence.  The completely customized service provides a personal touch through a dedicated “live” concierge team that works to create memorable experiences and work environments that boost engagement, satisfaction and profitability.

Customized Interactive Web Services

You receive a robust totally customized and interactive website that serves as an extension of your current web presence. Using your current site; we replicate the look and feel to act as a seamless electronic extension of your brand.

Dedicated Account Managers

You are assigned a dedicated account manager who will remain your liaison from project inception throughout the growth of your service. While there will be a team of professionals working to ensure all of your desires are met, we believe in simplified communication through a singular point of contact. Trust that every member of our staff is committed to your complete satisfaction.

Connecting Your Way

You receive a toll-free phone number, a fully interactive website, a fax line, an instant chat feature, texting and email capabilities to interact with your concierge. Now that's what we call 'connecting your way'.

100% Vendor Agnostic

You will NEVER pay an added service fee when using the concierge to procure a professional on your behalf, perform research or coordinate a project. We operate with a list of vetted vendors in addition to accessing numerous subscription based services. Yet we have one goal in mind which is to deliver the most qualified service professionals to meet your needs. vvvvvYou will NEVER pay an added service fee when using the concierge. We have one goal in mind which is to deliver the most qualified service professionals to meet your needs.

Marketing Support

We custom design all your support materials to successfully promote your private-label service. We produce the message most applicable to your audience. From specialized support materials for Benefits Directors, Property Managers and Auto Dealership Directors – we produce industry specific promotions that are designed to engage the user and become an instant success.

Constantly Improving

We understand that every community, employer and business can be different in their on-going needs. As such we survey and continually work to ensure your concierge services are evolving with you.

The Facts are clear

As evidenced by a collection of respected research, providing virtual personal assistant services has proven to be an extremely valuable tool having tremendous success rates in numerous markets.


 

  • A multi-billion dollar technology company empowers their field associates; attrition was reduced from 14% to 5% in one year.
  • A multi-national sales organization fighting employee burnout and disengagement achieves a 29% engagement rate in the 1st year of the program.
  • In order to compete with a larger employer in the area, a client adds a virtual concierge service to their core benefit package, providing a differentiator while recruiting and rewarding accomplishments.
  • A luxury condominium property manager seeks to elevate resident amenities; a virtual concierge service is provided immediately becoming a raving success and talk of the community.

No Excuses Here . . .

Commitment To Your Complete Satisfaction0

Commitment To Resident, Employee & Customer Care0

Commitment To Long Term Beneficial Relationships0

Commitment To Delivering Measurable Value0

Commitment To Putting Your Interest First0

Commitment To Working As Your Strategic Partner0