About Us

about VCS
Inspiring | Empowering | Uplifting
A Quality of Life amenity enabling people to focus on more enjoyable, higher value tasks.

We are the national leader in creating exceptional brand experiences and improving lifestyles with a dynamic virtual concierge and personal assistant service.  Our engagement initiatives are purposeful and are valued by your employees, clients and customers alike.  We provide all the necessary marketing support, program implementation and continual data-driven actions to ensure the success of the service.

our mission
Innovation is in our DNA.  We power excellent experiences.

We’re proud to be in the business of improving lives.  Designed and built to empower users to thrive, we are creating environments where people don’t just succeed today, but also dominate tomorrow.

As COVID-19 has forced organizations around the world to enact radically new ways of working and operating, we are continually refining; shifting from surviving to thriving.   By delighting employees to clients, we help organizations with higher retention, productivity, satisfaction and referrals.

Personal | Stress-Free | Flexible | Reliable
The Game-Changing Incentive

When you choose us to to elevate your brand and deliver our unique luxury service, you have partnered with one of the best in the business.  Our relationship managers are driven to know your brand inside and out while we work to ensure the program succeeds beyond expectations.

We have been focused on the employee, customer, and client experience since the inception of our business and that focus has never wavered.

Providing first-class technology is only second to our first-class human service.  We know that artificial intelligence is transforming the world, yet we also know that A.I. is a tool used best when it’s designed to assist and not control.  Let us show you what a dynamic mobile concierge application should look like.  The completely customized interface with active geo-location will elevate personalized service to a new level.

Our U.S.-based, centralized, secure and PCI compliant call center is second to none.  Unlike other companies, we do not use independent operators working in unsecured locations, potentially exposing client data. We operate with a team approach in fulfilling requests and there is absolute accountability with regular satisfaction surveys. Whether by phone, chat, or email; our highly trained staff will ensure every interaction is managed with skill and grace.  Having tended to hundreds-of-thousands of requests  – we are Care Experts.

Barry J. Love
Managing Director | Market Division President

Elevating your employee and client experience is extremely simple.  Call us today.  See how we can quickly and easily we can enhance your brand while providing a world-class amenity.  The process is seamless and we provide all the needed support to ensure outstanding engagement.

blocks-image-106 (Demo)
Emerson Anderson
Creative Heads Inc.

Lorem ipsum dolor sit amet, consectetur adipisicing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco

blocks-image-104 (Demo)
Lillian Wilson
Creative Heads Inc.

Lorem ipsum dolor sit amet, consectetur adipisicing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco

testimonial-team (Demo)
JACK BEAR
Marketing Manager

Lorem ipsum dolor sit amet, consectetur adipisicing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco

testimonial-team (Demo)
DELOITTE
2020 Global Human Capital Trends

Well-being and work-life balance were the top-ranked trends of importance with 80% of the nearly 9,000 survey respondents identifying them as very important to an organizations success.